Based on 65 reviews
onITek Solutions Limited
14:14 10 Feb 20
Great service. Would use again without hesitation
12:46 04 Feb 20
Excellent professional friendly service, and advise, at a very competitive price. Will certainly use again, and highly recommend.
10:15 04 Feb 20
Great service sorted my issues.
13:28 02 Feb 20
Reasonably priced and a great customers service.Would recommend it a 100%
20:23 31 Jan 20
Lee responded to my enquiry quickly. Visited the same day. Discovered the problem, advised what to do and gave me the confidence to call him again when I need IT support
17:54 31 Jan 20
My laptop fan was making a loud noise and kept getting a fan error message upon start up. I bought the replacement fan part off Ebay, but needed an IT expert to install it for me. So pleased I found onITek as Lee was very good - he cleaned out the dust around my old fan and put the new one in. He gave some good advice too. My laptop is now nice and quiet. Thank you Lee.
10:44 24 Jan 20
Excellent service. Would thoroughly recommend.
12:18 17 Jan 20
I am so pleased with the service i have received from this company. Lee is friendly, reliable and efficiently sorts out all IT problems quickly and without blinding me with jargon. He has sorted my broadband problems, set up my printer and advised me in the selection of my new laptop, explaining the advantages and disadvantages of the blinding variety available. After setting my new laptop up and installing the software I required, he painstakingly explained how to use it. I am so pleased I have used this company for all my IT requirements and would unreservedly recommend them to others.
10:27 15 Jan 20
Brilliant service. Fast, friendly, very reasonably priced, helpful and got the job done in next to no time. Cannot recommend highly enough.
14:34 10 Jan 20
What great service, called for assistance as my laptop had a trojan and malware infection about 1130 am, spoke to Lee and arranged an appointment for the same day pm.(that was quick). Lee turned up within a couple of hours and had the job done very quickly and even restarted the computer several times to make sure that the job was done to my satisfaction, and at a very reasonable cost.Nice polite fellow. RECOMMENDED for your computer problems.
12:58 09 Jan 20
Excellent and very professional work reasonably priced.Would highly recommend
14:07 06 Jan 20
First rate service in good time at a reasonable price.
15:34 23 Dec 19
I needed a 2nd opinion on a repair to a dated Apple Mac so called Onitek. Lee visited my home address and gave me what I honest options, the cost implications and alternatives.On a separate issue my Microsoft account had been hacked on my laptop. It required my hard drive wiping and windows reinstalling. Lee gave me a competitive quote, took the laptop and returned it within 24 hours repaired as requested.I am very pleased with the service provided and would highly recommend Onikek.
05:37 22 Dec 19
Lee from onITEK was brilliant at recovering our data from Ransomware, that had strong encryption. We had taken our drive to several leading ransomware experts before talking to Lee. The best options we had were a £3,000 quote with a company that only had a 15% change of recovery. Or a £4,000 quote with another company - who we would have to pay up front and then offered a refund if they couldn't unlock our data. Lee had no initial charge. He offered "no data back, no fee". Within a minute of him looking at my drive he was unlocking files. Within 24 hours we had all of our data back on a new clean drive. Lee's bill was considerably less than the previous quotes and his service was superb. Lee is very responsive, helpful and has great knowledge. I was so impressed with Lee that he is going to host my email, website and look after all of my household and business IT needs. I recommend him highly.
14:59 17 Dec 19
Experienced engineers (they know their stuff), fast service, to your door
09:34 09 Dec 19
Lee was very helpful, friendly and efficient. He helped recover lost data very quickly. Great communication and I would highly recommend him.
17:39 03 Dec 19
Great service. Got an appointment within 24 hrs at my home. Lee turned up at time stated and sorted out my PC within two hours. I would definitely use Lee again and would strongly recommend him to family and friends.
15:46 02 Dec 19
I had the honor of the company's managing director Lee Greenfield himself visiting and fixing the hardware/software issues on my PC. It was a fascinating and most informative experience with success against the odds. His friendliness, generosity, humor and expertise was of the highest order! My only regret is that we didn't ask ONITEK to save us from this technical rut earlier. 5+ Star recommendation!
21:48 26 Nov 19
I rate this company very highly. From the first email I have experienced total support and have had any questions answered honestly and promptly. I met with Lee with my broken laptop and he was able to take it back to office same day to take a look and estimate a cost of repair for me. It just so happened the repair was proving uneconomical and Lee suggested I shopped around for a newly refurbished laptop. Lee helped me shop around, sending me lots of links to other companies which he had no affiliation which I found so very helpful and honest of him. He did not charge me a penny for his time. The customer service I have experienced - even though not spending any money - has been outstanding.
17:39 26 Nov 19
Brilliant service! Replied promptly to my email and came same day to do the job. Lee is an absolutely nice helpful young man to deal with. Very patient explaining things as he went along. Will definitely recommend Lee to friends. Rate was also fair.
11:39 22 Nov 19
very nice gentleman did a very did a very good job and only charged for half an hour
15:20 20 Nov 19
Lee was great to work with on two separate jobs, first to speed up my PC and the second to sort out better Internet. Both were carried out swiftly and well and at what I thought was a reasonable price.
Jules harrison lewis
21:38 18 Nov 19
Called Lee, requested an urgent call out “Today” arrived same day, trusting, and a very likable disposition.Extremely professional, very swift and efficient.I am a Happy Customer and now permanent client 🏆Very Important, very competitive and affordable price..V Impressed.
14:53 15 Nov 19
Problem fixed within 2 hours of calling in. Service was great and I got some good advise that will hopefully save me from any future difficulties.
16:11 27 Oct 19
Very polite and friendly service, Thank you for all your help, definitely recommend
08:09 25 Oct 19
I was extremely satisfied with all aspects of the work done on setting up my new PC, printer and screen etc. Lee is very professional and helpful. I am very pleased to have ongoing support from onITek Solutions.
11:04 13 Oct 19
I had a virus on my laptop, which made it unusable. Lee from OniTek arrived promptly and sorted the issue out quickly. Very happy!
15:41 01 Oct 19
Very honest, helpful, reliable. Excellent professional! I highly recommended.
12:12 17 Sep 19
I cannot recommend Lee Greenfield at initek highly enough. He went out of his way to help me with a new lead and a new format of word. Very reliable and reasonable. Very happy I found him!
13:33 11 Sep 19
Of the three companies I messaged about a stuck key on my laptop, Lee got back to me first. He offered to come to the house and attempt a repair, failing which he`d take it back to his workshop. Lee was most personable and confidence inspiring.My laptop was back home and working perfectly within four hours of me first contacting him, minus enough cat fur to make a new cat. And I was charged his minimum rate.I wouldn`t hesitate to use him again or recommend him.Ppppppppppppppppppppppppppppppppppppppppp (oh no!) A Glazer
09:22 11 Sep 19
Terrific service! Knowledgeable, helpful and quick!
15:33 26 Aug 19
Lee is a very helpful and pleasant person who knows his stuff and i would recommend his services to family and friend
12:25 26 Aug 19
Excellent service at a competitive price. Many thanks Lee.
19:22 21 Aug 19
Lee did a very professional job on my computer which was running slowly. He was punctual and polite. I emailed him with a further query the next day and he phoned me shortly after and sorted it out remotely. I would not hesitate to recommend him for any computer problems.
18:52 19 Aug 19
Highly satisfied, great service, reasonable price. Strongly recommended.
11:34 17 Aug 19
Simply brilliant! Called Lee at 9am, he collected my dead pc at 9.30 and returned it the same evening - fully revived.
17:17 09 Aug 19
Excellent service - very quick to respond, and sort out the issues - very competent and extremely competitive pricing
10:14 05 Aug 19
I have been in the property business for over 4 decades. Over the last few years, IT has become a vital communicating tool in my various businesses. Fortunately, I was introduced to Lee Greenfield of Onitek a few months ago and I have found his company a revelation. He has instantly assisted me with any IT issues. Onitek are also assisting me in rebuilding two of my websites which are designed to send out the Barry Allsuch message and to add icing on the cake, Oniteks charges are extremely competitive.Barry Allsuch - Founder and CEO of Land and Investment co Ltd.
11:27 29 Jul 19
Very happy with this company. I took my hard drive to them without much hope as another company had told me it was beyond repair. I was kept updated every step of the way in a way that made it very clear to understand. Lee got 100% of my data back and I couldn't be happier. Can’t recommend them enough!
14:19 27 Jul 19
Very happy with the excellent service Lee provided. I highly recommend! A+
19:25 25 Jul 19
Onitek are Amazing if you don't want the costs of your own IT department, they are always easy to get hold of and usually log on remotely pretty much straight away to fix my IT issues, which are resolved extremely quickly. Very happy with the service.
20:36 23 Jul 19
Been using lee now for 6 months he’s is very good at what he does fast response and great service ,,I can highly recommend him
14:38 23 Jul 19
08:17 10 Jul 19
Excellent service from Lee - called him at 09.30 and a complex problem was resolved by 15.00 the same day. Good communication throughout the process.
06:14 03 Jul 19
Lee installed for us a Ring video doorbell and Ring security camera/PIR in our garden. He provided great advise on the selection of hardware that would be most appropriate for our property and then completed the installation a couple of days later. The explanations of the system capability and how to use the app were extremely easy to follow and helped my wife and I who have limitations on technical knowledge get up and running immediately. Lee is very responsive and friendly. I would happily use him again for future tech related services and recommend to others.
15:05 02 Jul 19
Response is always extremely fast with excellent service. We rely on Onitek for all of our office IT and they never let us down. Very happy to recommend.
13:13 17 Jun 19
First class and very competitively priced service. Lee is a real professional. I phoned him in the morning and described the problem, he turned up as planned and within an hour he had resolved the issues and had my PC working again. I am happy to recommend, and will certainly use again when the need arises.
16:19 12 Jun 19
Life saver. I called and they came round the same afternoon and sat working through until we could diagnose the issue. Very thorough, very competent, and values his work. I will be recommending the company to my neighbours and friends.
17:01 10 Jun 19
After my having messed around with the security settings on my PC, I found that I was completely locked out of the computer and was unable to access any programmes or data. Lee managed to recover most of the data for use on another machine - all in the same day. I would certainly recommend Lee to solve any computer problems.
17:49 05 Jun 19
Lee offered sound, honest advice and acted quickly to resolve my issue fully.
10:05 31 May 19
As often happens with IT, what was supposed to be simple, wasn't. Lee persevered and solved all the problems. He was very fair about charges considering the extra time he had to spend. I'd certainly use him again and would recommend him without hesitation.
14:52 27 May 19
I cannot stress highly enough how amazing Lee is at computer repair. I was having massive issues with my computer crashing constantly and after PC world failed to fix it, I called Onitek as a last ditch attempt without holding out much hope. The response and fix time was quick and affordable and to my surprise Lee was able to get my computer back up and running and I haven't had any issues with it since. I HIGHLY recommend Onitek for all of your tech needs...I firml believe he can fix anything
15:37 25 May 19
Lee knows his job well and will be there when you need his services. reliable IT specialist.
15:39 10 May 19
Lee has sorted innumerable computer problems out for me and our complicated email system! I am very grateful as he has been able to sort them out efficiently and has always been most helpful in finding a solution. I would certainly highly recommend him.
12:43 10 May 19
Lee Greenfield can't be recommended highly enough. He gives prompt service - very prompt - and is incredibly ethical and efficient. Please don't use him too much or he won't be available for us. Jackie and David Gerrard.
16:23 08 May 19
Got a computer problem look no further than Lee who dealt with a major problem that I had and stayed until it was completely rectified. Reasonable fees as well !
17:35 07 May 19
I cannot recommend this gentleman, Lee, enough to people for a swift and specific computer service. He was totally honest with me from the outset and he did a sterling job. His advice was excellent and he carried out all of the work on my laptop from what I would class a very reasonable price. if you ever have any issues with computers, Lee is the man to call. As I have previously said, I cannot recommend Lee enough. Thank you Lee for all of your excellent work and input.
10:15 13 Apr 19
18:01 21 Mar 19
Fabulous, I cannot praise highly enough!!! Our old desktop finally died & we needed to upload all our old photos, music etc to new pc. Telephoned Lee at Onitek based on recommendations and he was here within the hour. He took our old hard drive away and had uploaded everything to our new pc within 3 hours as well as making sure we had an external drive copy of everything too. Extremely competitive pricing and fabulous customer service.
14:00 27 Feb 19
Lee was very helpful and thorough , fitted a ring door bell system for me and carried our a computer service and gave as much time as was needed to complete the work satisfactorily
15:21 20 Feb 19
very reliable young man good worker honest pleased with his work would strongly recommend.
15:54 22 Jan 19
Definitely the best service in the area, Lee came to my house and fixed my PC which had been driving me mad for months. He also made my Internet speeds a lot faster at no extra costs and clearly explained to me what the issues were and how he fixed them. The knowledge, experience, attention to detail and price set them high above every other local service I called over the years. 10/10.
14:59 22 Jan 19
David and I were very pleased with the help and advice we had from Lee Greenfield. HEe programmed our telephone laptop and tablet,also our heating..
04:00 07 Dec 18
really happy with my purchase
16:32 18 Jul 18
I just received a four connector flash drivethat connects to my phones and computer. I've been looking for something like this for ages. I only ordered it yesterday and it's here! I'm a happy bunny. Cheers.
Based on 7 reviews
09:36 07 Jan 20
I had a problem with my laptop yesterday which Lee solved in super quick time and stopped us from spending money on unnecessary parts. Highly recommend this firm
15:00 24 Dec 19
Lee was very friendly, helpful and efficient. He helped us retrieve lost data quickly and efficiently and went above and beyond. Highly recommended
10:18 05 Aug 19
I have been in the property for over 4 decades. Over the last few years, IT has become a vital communicating tool in my various businesses. Fortunately, I was introduced to Lee Greenfield of Onitek a few months ago and I have found his company a revelation. He has instantly assisted me with any IT issues. Onitek are also assisting me in rebuilding two of my websites which are designed to send out the Barry Allsuch message and to add icing on the cake, Oniteks charges are extremely competitive.Barry Allsuch - Founder and CEO of Land and Investment co Ltd.
19:13 12 Feb 19
I took a punt as Lee was not recommended but I needed a “quick fix” , he is local & was available It became obvious to me he not only knew what he was talking about but also spoke in plain non geeky so I understood what he was doingJob done with satisfaction at a fair priceWould most definitely recommend and use again if needs be
Dilek Dogan Leandro
15:20 20 Jul 18
Onitek Digitool multi purpose portable and ready to carry on a small key chain useful gadget with 5star quality 💐💕
16:02 16 Jul 18
The mini computer is brilliant. I didn't realise it would be so small. It's actually more powerful than my old computer by miles and it's an 8th the size. I'm actually impressed!
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