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24/7 fast BUSINESS IT Support packages when you need it the most

Would like to thank Lee for fixing my tablet wen I locked the key pad and cold not get in to the tablet fixed it within 10mins . He did what I handy could not do thank you Lee will recommend you to anyone with a computer problem
Diane Lunt
21:04 13 Oct 20
Health check done remotely. Excellent service and without hesitation would use again. Highly recommend. Thanks Lee
Orainelayosway
17:32 07 Oct 20
Very helpful, fixed all problems I had, good availability.
Euan Murray
11:54 05 Oct 20
I would strongly recommend Lee for any computer related issues. He is very methodical in analysing the problem, very inventive in devising a solution, reasonably priced and also very pleasant to deal with
Julian Charles
15:50 30 Sep 20
Very helpful.Speedy service
Martin Pooley
15:10 28 Sep 20
Went to Onitek for computer repair and Lee copied my data from my old broken laptop to a new, faster drive. Now my computer has had all of my old data and settings restored and is working even faster than it did when I bought it. I would easily recommend.
Adam Lassiter
14:21 23 Sep 20
It was clear that as a small company we were in a mess with our computer system which Lee resolved professionally and quickly so glad we contacted him and its a comfort to know that he is able to monitor our computers 24/7
Dale Reynolds
08:43 10 Sep 20
Very knowledgeable and personable. Cleared up problems unnoticed by other professionals
craig maxwell
11:46 20 Jul 20
I had a very good experience with Lee on Friday. He came over to my house within 10 minutes of me calling him to make an appointment, and fixed the issue with my laptop very quickly. He is reasonably priced, helpful and professional. I would definitely use him again.
Nadine Margolis
14:57 13 Jul 20
Fast ,reliable and reasonably priced. Would recommend Lee and wouldn't hesitate to call him again.
Andrej Lihosith
17:07 06 Jul 20
Stuck working from home and computer packed in. Turned up armed with sanitiser and disposable gloves, kept a safe distance and got it working with an hour. Lifesaver!
Harvey B
13:04 27 Mar 20
Lee was really helpful and friendly. He explained all of my options clearly and kept me up-to-date and informed about all the work he was doing. Will definitely go back in the future!
Abby Buttle
14:51 26 Mar 20
Lee is professional, honest and willing to go the extra mile. He is very competitively priced and will help with any emergencies that arise. Thanks for repairing my laptop as well as problems with my printer.
Rebecca Rubenstein
12:15 16 Mar 20
Excellent service & well worth the money & very professional too.I had a really bad problem with my internet settings & the patience he had was amazing, what a really nice man.Thanks for your help!!!
Ian MacTaggart
16:26 12 Mar 20
Great Customer service, great prices, honest work & reliable. Highly recommend.
Nicola williams
15:10 10 Mar 20
Excellent service. Lee is very helpful and he resolved my software issues within a matter of hours, which I had been struggling with for months.
Colin Burr
17:24 02 Mar 20
Thank you so much Lee, it was great to see you this afternoon ! I am ever grateful for you helping set up my son’s Akai Pro MP II ! Straight forward honest IT support ! Super refreshing, and 100 % honesty ! Super happy - thank you - 5 stars !!!
Sam
21:32 21 Feb 20
Great service. Would use again without hesitation
Richard Stokoe
14:14 10 Feb 20
Excellent professional friendly service, and advise, at a very competitive price. Will certainly use again, and highly recommend.
Mick Stovey
12:46 04 Feb 20
Great service sorted my issues.
Laike Mantori
10:15 04 Feb 20
Reasonably priced and a great customers service.Would recommend it a 100%
william vega
13:28 02 Feb 20
Lee responded to my enquiry quickly. Visited the same day. Discovered the problem, advised what to do and gave me the confidence to call him again when I need IT support
leanne orkin
20:23 31 Jan 20
My laptop fan was making a loud noise and kept getting a fan error message upon start up. I bought the replacement fan part off Ebay, but needed an IT expert to install it for me. So pleased I found onITek as Lee was very good - he cleaned out the dust around my old fan and put the new one in. He gave some good advice too. My laptop is now nice and quiet. Thank you Lee.
Danni C.
17:54 31 Jan 20
Excellent service. Would thoroughly recommend.
Rosemary Thomson
10:44 24 Jan 20
I am so pleased with the service i have received from this company. Lee is friendly, reliable and efficiently sorts out all IT problems quickly and without blinding me with jargon. He has sorted my broadband problems, set up my printer and advised me in the selection of my new laptop, explaining the advantages and disadvantages of the blinding variety available. After setting my new laptop up and installing the software I required, he painstakingly explained how to use it. I am so pleased I have used this company for all my IT requirements and would unreservedly recommend them to others.
Jillian Turner
12:18 17 Jan 20
Brilliant service. Fast, friendly, very reasonably priced, helpful and got the job done in next to no time. Cannot recommend highly enough.
Richard Stokoe
10:27 15 Jan 20
What great service, called for assistance as my laptop had a trojan and malware infection about 1130 am, spoke to Lee and arranged an appointment for the same day pm.(that was quick). Lee turned up within a couple of hours and had the job done very quickly and even restarted the computer several times to make sure that the job was done to my satisfaction, and at a very reasonable cost.Nice polite fellow. RECOMMENDED for your computer problems.
ROBERT ELPHICK
14:34 10 Jan 20
Excellent and very professional work reasonably priced.Would highly recommend
Stanley Crause
12:58 09 Jan 20
First rate service in good time at a reasonable price.
Michael Lynn
14:07 06 Jan 20
I needed a 2nd opinion on a repair to a dated Apple Mac so called Onitek. Lee visited my home address and gave me what I honest options, the cost implications andalternatives.On a separate issue my Microsoft account had been hacked on my laptop. It required my hard drive wiping and windows reinstalling. Lee gave me a competitive quote, took the laptop and returned it within 24 hours repaired as requested.I am very pleased with the service provided and would highly recommend Onikek.
Charlie Day
15:34 23 Dec 19
Lee from onITEK was brilliant at recovering our data from Ransomware, that had strong encryption. We had taken our drive to several leading ransomware experts before talking to Lee. The best options we had were a £3,000 quote with a company that only had a 15% change of recovery. Or a £4,000 quote with another company - who we would have to pay up front and then offered a refund if they couldn't unlock our data. Lee had no initial charge. He offered "no data back, no fee". Within a minute of him looking at my drive he was unlocking files. Within 24 hours we had all of our data back on a new clean drive. Lee's bill was considerably less than the previous quotes and his service was superb. Lee is very responsive, helpful and has great knowledge. I was so impressed with Lee that he is going to host my email, website and look after all of my household and business IT needs. I recommend him highly.
Andrew Kitton
05:37 22 Dec 19
Experienced engineers (they know their stuff), fast service, to your door
Steve Brown
14:59 17 Dec 19
Lee was very helpful, friendly and efficient. He helped recover lost data very quickly. Great communication and I would highly recommend him.
David Brown
09:34 09 Dec 19
Great service. Got an appointment within 24 hrs at my home. Lee turned up at time stated and sorted out my PC within two hours. I would definitely use Lee again and would strongly recommend him to family and friends.
Dino Dionissiou
17:39 03 Dec 19
I had the honor of the company's managing director Lee Greenfield himself visiting and fixing the hardware/software issues on my PC. It was a fascinating and most informative experience with success against the odds. His friendliness, generosity, humor and expertise was of the highest order! My only regret is that we didn't ask ONITEK to save us from this technical rut earlier. 5+ Star recommendation!
Michael Harvey
15:46 02 Dec 19
I rate this company very highly. From the first email I have experienced total support and have had any questions answered honestly and promptly. I met with Lee with my broken laptop and he was able to take it back to office same day to take a look and estimate a cost of repair for me. It just so happened the repair was proving uneconomical and Lee suggested I shopped around for a newly refurbished laptop. Lee helped me shop around, sending me lots of links to other companies which he had no affiliation which I found so very helpful and honest of him. He did not charge me a penny for his time. The customer service I have experienced - even though not spending any money - has been outstanding.
Katie Casco
21:48 26 Nov 19
Brilliant service! Replied promptly to my email and came same day to do the job. Lee is an absolutely nice helpful young man to deal with. Very patient explaining things as he went along. Will definitely recommend Lee to friends. Rate was also fair.
Chris Lye
17:39 26 Nov 19
very nice gentleman did a very did a very good job and only chargedfor half an hour
Hugh Burns
11:39 22 Nov 19
Lee was great to work with on two separate jobs, first to speed up my PC and the second to sort out better Internet. Both were carried out swiftly and well and at what I thought was a reasonable price.
daniel raphael
15:20 20 Nov 19
Called Lee, requested an urgent call out “Today” arrived same day, trusting, and a very likable disposition.Extremely professional, very swift and efficient.I am a Happy Customer and now permanent client 🏆Very Important, very competitive and affordable price..V Impressed.
Jules harrison lewis
21:38 18 Nov 19
Problem fixed within 2 hours of calling in. Service was great and I got some good advise that will hopefully save me from any future difficulties.
Mason Quah
14:53 15 Nov 19
Very polite and friendly service, Thank you for all your help, definitely recommend
Przemekoo xxx
16:11 27 Oct 19
I was extremely satisfied with all aspects of the work done on setting up my new PC, printer and screen etc. Lee is very professional and helpful. I am very pleased to have ongoing support from onITek Solutions.
Penelope Heal
08:09 25 Oct 19
I had a virus on my laptop, which made it unusable. Lee from OniTek arrived promptly and sorted the issue out quickly. Very happy!
Natasha Koritsas78
11:04 13 Oct 19
Very honest, helpful, reliable. Excellent professional! I highly recommended.
ELIANE BASSO
15:41 01 Oct 19

Bronze Support

The entry level option. With telephone and email support. This level is perfect for small home office businesses,

sILVER SUPPORT

This package suits medium sized business needs. In addition to telephone and email support, we also give you up to 4 hrs remote support.

GolD Support

With telephone, email support and remote support for up to 6 hours per month, and up to 2 on-site call outs.

Choose the perfect plan

Technical Support. We’ve got you covered

We offer technical support dedicated to keeping you as our focus. We understand that having support on hand to resolve problems quickly and efficiently is key to your productivity and success. That is why we offer the kind of expert support that can be relied upon to ensure that you have your needs met every step of the way. Our technical support packages cover all of your IT systems. From printers to servers and everything in between.

£50

Per month

£150

Per month

£250

Per month

*Silver Support: Remote support Incrementally for up to 4 hours per month
Gold Support: Remote support for up to 6 hours per month – 2 on site support visits per month when needed

We also offer a fully tailored custom package for your needs, depending on how much equipment you would like covered. We will agree a very reasonable and competitive price. To arrange a meeting / audit give us a call or send us a message