About Us

It was clear that as a small company we were in a mess with our computer system which Lee resolved professionally and quickly so glad we contacted him and its a comfort to know that he is able to monitor our computers 24/7
IT Support, onITek Solutions Limited
Dale Reynolds
08:43 10 Sep 20
IT Support, onITek Solutions Limited
Gloria
12:01 15 Aug 20
IT Support, onITek Solutions Limited
Bryony Burrell
11:34 15 Aug 20
Very knowledgeable and personable. Cleared up problems unnoticed by other professionals
IT Support, onITek Solutions Limited
craig maxwell
11:46 20 Jul 20
IT Support, onITek Solutions Limited
Liam Dower
18:32 17 Jul 20
I had a very good experience with Lee on Friday. He came over to my house within 10 minutes of me calling him to make an appointment, and fixed the issue with my laptop very quickly. He is reasonably priced, helpful and professional. I would definitely use him again.
IT Support, onITek Solutions Limited
Nadine Margolis
14:57 13 Jul 20
Fast ,reliable and reasonably priced. Would recommend Lee and wouldn't hesitate to call him again.
IT Support, onITek Solutions Limited
Andrej Lihosith
17:07 06 Jul 20
IT Support, onITek Solutions Limited
Jill Davis
07:47 01 Jul 20
Stuck working from home and computer packed in. Turned up armed with sanitiser and disposable gloves, kept a safe distance and got it working with an hour. Lifesaver!
IT Support, onITek Solutions Limited
Harvey B
13:04 27 Mar 20
Lee was really helpful and friendly. He explained all of my options clearly and kept me up-to-date and informed about all the work he was doing. Will definitely go back in the future!
IT Support, onITek Solutions Limited
Abby Buttle
14:51 26 Mar 20
Lee is professional, honest and willing to go the extra mile. He is very competitively priced and will help with any emergencies that arise. Thanks for repairing my laptop as well as problems with my printer.
IT Support, onITek Solutions Limited
Rebecca Rubenstein
12:15 16 Mar 20
IT Support, onITek Solutions Limited
Fred Chisoko
12:43 13 Mar 20
Excellent service & well worth the money & very professional too.I had a really bad problem with my internet settings & the patience he had was amazing, what a really nice man.Thanks for your help!!!
IT Support, onITek Solutions Limited
Ian MacTaggart
16:26 12 Mar 20
Great Customer service, great prices, honest work & reliable. Highly recommend.
IT Support, onITek Solutions Limited
Nicola williams
15:10 10 Mar 20
Excellent service. Lee is very helpful and he resolved my software issues within a matter of hours, which I had been struggling with for months.
IT Support, onITek Solutions Limited
Colin Burr
17:24 02 Mar 20
Thank you so much Lee, it was great to see you this afternoon ! I am ever grateful for you helping set up my son’s Akai Pro MP II ! Straight forward honest IT support ! Super refreshing, and 100 % honesty ! Super happy - thank you - 5 stars !!!
IT Support, onITek Solutions Limited
Sam
21:32 21 Feb 20
Great service. Would use again without hesitation
IT Support, onITek Solutions Limited
Richard Stokoe
14:14 10 Feb 20
Excellent professional friendly service, and advise, at a very competitive price. Will certainly use again, and highly recommend.
IT Support, onITek Solutions Limited
Mick Stovey
12:46 04 Feb 20
Great service sorted my issues.
IT Support, onITek Solutions Limited
Laike Mantori
10:15 04 Feb 20
Reasonably priced and a great customers service.Would recommend it a 100%
IT Support, onITek Solutions Limited
william vega
13:28 02 Feb 20
Lee responded to my enquiry quickly. Visited the same day. Discovered the problem, advised what to do and gave me the confidence to call him again when I need IT support
IT Support, onITek Solutions Limited
leanne orkin
20:23 31 Jan 20
My laptop fan was making a loud noise and kept getting a fan error message upon start up. I bought the replacement fan part off Ebay, but needed an IT expert to install it for me. So pleased I found onITek as Lee was very good - he cleaned out the dust around my old fan and put the new one in. He gave some good advice too. My laptop is now nice and quiet. Thank you Lee.
IT Support, onITek Solutions Limited
Danni C.
17:54 31 Jan 20
Excellent service. Would thoroughly recommend.
IT Support, onITek Solutions Limited
Rosemary Thomson
10:44 24 Jan 20
I am so pleased with the service i have received from this company. Lee is friendly, reliable and efficiently sorts out all IT problems quickly and without blinding me with jargon. He has sorted my broadband problems, set up my printer and advised me in the selection of my new laptop, explaining the advantages and disadvantages of the blinding variety available. After setting my new laptop up and installing the software I required, he painstakingly explained how to use it. I am so pleased I have used this company for all my IT requirements and would unreservedly recommend them to others.
IT Support, onITek Solutions Limited
Jillian Turner
12:18 17 Jan 20
Brilliant service. Fast, friendly, very reasonably priced, helpful and got the job done in next to no time. Cannot recommend highly enough.
IT Support, onITek Solutions Limited
Richard Stokoe
10:27 15 Jan 20
What great service, called for assistance as my laptop had a trojan and malware infection about 1130 am, spoke to Lee and arranged an appointment for the same day pm.(that was quick). Lee turned up within a couple of hours and had the job done very quickly and even restarted the computer several times to make sure that the job was done to my satisfaction, and at a very reasonable cost.Nice polite fellow. RECOMMENDED for your computer problems.
IT Support, onITek Solutions Limited
ROBERT ELPHICK
14:34 10 Jan 20
Excellent and very professional work reasonably priced.Would highly recommend
IT Support, onITek Solutions Limited
Stanley Crause
12:58 09 Jan 20
I had a problem with my laptop yesterday which Lee solved in super quick time and stopped us from spending money on unnecessary parts. Highly recommend this firm
IT Support, onITek Solutions Limited
Suzanne Lynn
09:36 07 Jan 20
First rate service in good time at a reasonable price.
IT Support, onITek Solutions Limited
Michael Lynn
14:07 06 Jan 20
Lee was very friendly, helpful and efficient. He helped us retrieve lost data quickly and efficiently and went above and beyond. Highly recommended
IT Support, onITek Solutions Limited
David Brown
15:00 24 Dec 19
I needed a 2nd opinion on a repair to a dated Apple Mac so called Onitek. Lee visited my home address and gave me what I honest options, the cost implications and alternatives.On a separate issue my Microsoft account had been hacked on my laptop. It required my hard drive wiping and windows reinstalling. Lee gave me a competitive quote, took the laptop and returned it within 24 hours repaired as requested.I am very pleased with the service provided and would highly recommend Onikek.
IT Support, onITek Solutions Limited
Charlie Day
15:34 23 Dec 19
Lee from onITEK was brilliant at recovering our data from Ransomware, that had strong encryption. We had taken our drive to several leading ransomware experts before talking to Lee. The best options we had were a £3,000 quote with a company that only had a 15% change of recovery. Or a £4,000 quote with another company - who we would have to pay up front and then offered a refund if they couldn't unlock our data. Lee had no initial charge. He offered "no data back, no fee". Within a minute of him looking at my drive he was unlocking files. Within 24 hours we had all of our data back on a new clean drive. Lee's bill was considerably less than the previous quotes and his service was superb. Lee is very responsive, helpful and has great knowledge. I was so impressed with Lee that he is going to host my email, website and look after all of my household and business IT needs. I recommend him highly.
IT Support, onITek Solutions Limited
Andrew Kitton
05:37 22 Dec 19
Experienced engineers (they know their stuff), fast service, to your door
IT Support, onITek Solutions Limited
Steve Brown
14:59 17 Dec 19
Lee was very helpful, friendly and efficient. He helped recover lost data very quickly. Great communication and I would highly recommend him.
IT Support, onITek Solutions Limited
David Brown
09:34 09 Dec 19
Great service. Got an appointment within 24 hrs at my home. Lee turned up at time stated and sorted out my PC within two hours. I would definitely use Lee again and would strongly recommend him to family and friends.
IT Support, onITek Solutions Limited
Dino Dionissiou
17:39 03 Dec 19
I had the honor of the company's managing director Lee Greenfield himself visiting and fixing the hardware/software issues on my PC. It was a fascinating and most informative experience with success against the odds. His friendliness, generosity, humor and expertise was of the highest order! My only regret is that we didn't ask ONITEK to save us from this technical rut earlier. 5+ Star recommendation!
IT Support, onITek Solutions Limited
Michael Harvey
15:46 02 Dec 19
I rate this company very highly. From the first email I have experienced total support and have had any questions answered honestly and promptly. I met with Lee with my broken laptop and he was able to take it back to office same day to take a look and estimate a cost of repair for me. It just so happened the repair was proving uneconomical and Lee suggested I shopped around for a newly refurbished laptop. Lee helped me shop around, sending me lots of links to other companies which he had no affiliation which I found so very helpful and honest of him. He did not charge me a penny for his time. The customer service I have experienced - even though not spending any money - has been outstanding.
IT Support, onITek Solutions Limited
Katie Casco
21:48 26 Nov 19
Brilliant service! Replied promptly to my email and came same day to do the job. Lee is an absolutely nice helpful young man to deal with. Very patient explaining things as he went along. Will definitely recommend Lee to friends. Rate was also fair.
IT Support, onITek Solutions Limited
Chris Lye
17:39 26 Nov 19
very nice gentleman did a very did a very good job and only charged for half an hour
IT Support, onITek Solutions Limited
Hugh Burns
11:39 22 Nov 19
Lee was great to work with on two separate jobs, first to speed up my PC and the second to sort out better Internet. Both were carried out swiftly and well and at what I thought was a reasonable price.
IT Support, onITek Solutions Limited
daniel raphael
15:20 20 Nov 19
Called Lee, requested an urgent call out “Today” arrived same day, trusting, and a very likable disposition.Extremely professional, very swift and efficient.I am a Happy Customer and now permanent client 🏆Very Important, very competitive and affordable price..V Impressed.
IT Support, onITek Solutions Limited
Jules harrison lewis
21:38 18 Nov 19
Problem fixed within 2 hours of calling in. Service was great and I got some good advise that will hopefully save me from any future difficulties.
IT Support, onITek Solutions Limited
Mason Quah
14:53 15 Nov 19
Very polite and friendly service, Thank you for all your help, definitely recommend
IT Support, onITek Solutions Limited
Przemekoo xxx
16:11 27 Oct 19
I was extremely satisfied with all aspects of the work done on setting up my new PC, printer and screen etc. Lee is very professional and helpful. I am very pleased to have ongoing support from onITek Solutions.
IT Support, onITek Solutions Limited
Penelope Heal
08:09 25 Oct 19
I had a virus on my laptop, which made it unusable. Lee from OniTek arrived promptly and sorted the issue out quickly. Very happy!
IT Support, onITek Solutions Limited
Natasha Koritsas78
11:04 13 Oct 19
Very honest, helpful, reliable. Excellent professional! I highly recommended.
IT Support, onITek Solutions Limited
ELIANE BASSO
15:41 01 Oct 19
I cannot recommend Lee Greenfield at initek highly enough. He went out of his way to help me with a new lead and a new format of word. Very reliable and reasonable. Very happy I found him!
IT Support, onITek Solutions Limited
Debbie Hazell
12:12 17 Sep 19
Of the three companies I messaged about a stuck key on my laptop, Lee got back to me first. He offered to come to the house and attempt a repair, failing which he`d take it back to his workshop. Lee was most personable and confidence inspiring.My laptop was back home and working perfectly within four hours of me first contacting him, minus enough cat fur to make a new cat. And I was charged his minimum rate.I wouldn`t hesitate to use him again or recommend him.Ppppppppppppppppppppppppppppppppppppppppp (oh no!) A Glazer
IT Support, onITek Solutions Limited
Phil Glazer
13:33 11 Sep 19
Terrific service! Knowledgeable, helpful and quick!
IT Support, onITek Solutions Limited
Clifford White
09:22 11 Sep 19
Lee is a very helpful and pleasant person who knows his stuff and i would recommend his services to family and friend
IT Support, onITek Solutions Limited
Allison Beer
15:33 26 Aug 19
Excellent service at a competitive price. Many thanks Lee.
IT Support, onITek Solutions Limited
Ian Mablin
12:25 26 Aug 19
Lee did a very professional job on my computer which was running slowly. He was punctual and polite. I emailed him with a further query the next day and he phoned me shortly after and sorted it out remotely. I would not hesitate to recommend him for any computer problems.
IT Support, onITek Solutions Limited
Julian Wolf
19:22 21 Aug 19
they provide a quick thorough service and and at a reasonable price.
IT Support, onITek Solutions Limited
Melvyn Gilbert
14:28 05 Aug 19
I have been in the property for over 4 decades. Over the last few years, IT has become a vital communicating tool in my various businesses. Fortunately, I was introduced to Lee Greenfield of Onitek a few months ago and I have found his company a revelation. He has instantly assisted me with any IT issues. Onitek are also assisting me in rebuilding two of my websites which are designed to send out the Barry Allsuch message and to add icing on the cake, Oniteks charges are extremely competitive.Barry Allsuch - Founder and CEO of Land and Investment co Ltd.
IT Support, onITek Solutions Limited
Barry Allsuch
10:18 05 Aug 19
I took a punt as Lee was not recommended but I needed a “quick fix” , he is local & was available It became obvious to me he not only knew what he was talking about but also spoke in plain non geeky so I understood what he was doingJob done with satisfaction at a fair priceWould most definitely recommend and use again if needs be
IT Support, onITek Solutions Limited
Russell Lewis
19:13 12 Feb 19
Onitek Digitool multi purpose portable and ready to carry on a small key chain useful gadget with 5star quality 💐💕
IT Support, onITek Solutions Limited
Dilek Dogan Leandro
15:20 20 Jul 18
The mini computer is brilliant. I didn't realise it would be so small. It's actually more powerful than my old computer by miles and it's an 8th the size. I'm actually impressed!
IT Support, onITek Solutions Limited
Ryan Fairbrook
16:02 16 Jul 18

Fast service

EXPERT SUPPORT

Affordable prices

HOME VISITS

Modern technology

Always CONTACTABLE

1. Contact us

Call us on 0333 300 1462 or 07956 914676 or message us using the round chat bubble on the bottom right hand side of the page and let us know about the problem that you have and the service you require.

2. Diagnosis

Most cases we can determine the root of the issue with a quick chat, failing that we will come to your address and diagnose your computer ASAP. We will let you know the cause of the issue for FREE and if you are happy with us to proceed, we will fix the issue straight away. If parts need replacing then we will let you know what needs replacing and how much it will cost at the lowest price we can find online. We will then reschedule the appointment for us to come back and finish the fix.

3. IT Service

We will fix the issue for you and carry out the service requested. We operate a No fix No fee policy so you will not be charged if the problem is not fixed. Our work is also guaranteed for 90 days so if the same issue arises again within that time, we will fix it again for free.

Other stats about us

We strive to offer a 5 star experience and complete satisfaction with our service to each and every customer, whether it be for a simple repair, remote support or a complete overhaul of your systems, we aim to be the best for you.

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