24/7 fast BUSINESS IT Support packages when you need it the most

Excellent service.
Rubin Klein
14:36 27 Apr 22
Quick,professional and sorted the problem for me.
Andy Malcolm
19:43 28 Oct 21
Lee was really helpful and went above and beyond to resolve my computer problem. All fixed and one very happy customer. Highly recommend to anyone looking for IT support
E M Williams
10:54 21 Oct 21
Lee has helped me out with difficulties (both hardware and software) or more than one occasion. I have found that he provides effective solutions at very reasonable rates. He is very accessible and always comes back when he says he will - unlike some others!I will continue to use onITek Solutions whenever the need arises.
Malcolm Rapier
11:12 16 Oct 21
Prompt and excellent service.
Colin Isard
15:20 14 Sep 21
Lee, the proprietor provided an excellent service in bringing back an aged computer, for an elderly friend of mine, to life. I cannot rate the service he provided too highly and have no hesitation in recommending him to anyone who needs any help or advice with their computer.
Dudley Marvila
19:02 11 Aug 21
The work was done quickly and effienciently and I was also given good advise
Grace Silvera
20:28 23 Jul 21
Worried that maybe I had lost my files Lee was able to quickly recover them and place in a reconditioned laptop.Definitely the first place to go for tech support.
Jonathan Shaw
15:22 14 Jul 21
OnITek is the “dream IT Solution”! The owner, Lee is is responsive, quick and has huge knowledge. What he doesn’t know he researches and gets back to you in a matter of hours or minutes, not days or weeks. If that wasn’t terrific enough, Lee is a pleasure to be around. He built and installed my new PC easily and efficiently. I will definitely use OnITek for all my future IT needs!
James R Álvarez PhD
12:44 26 Jun 21
I searched high and low for help and then I found Lee! A very happy experience, he was experienced, patient and willing to explain details. Highly recommend.
SJ Dolan
22:45 11 Jun 21
Lee was very prompt, very helpful, pointed us in the right direction and got us up and running with wi fi everywhere, even at the top of the garden.Def highly recommended.
Bethan Chalk
17:33 09 Jun 21
Lee came highly recommended and didn’t disappoint. Quick to respond to my laptop problems and was absolutely spot on with the diagnosis.Easy booking system and took less time that originally thought to fix.New SSD. O/S and software installs all for a decent price.Hope nothing goes wrong but if it does I know Lee will be able to solve the problem.Oh and there seems to be a nice cafe on the ground floor if you need to hang around ;)
Christopher Frederick
16:38 09 Jun 21
The service received from Lee has been excellent and I highly recommend him if you need help with data recovery. If you have ever lost data you’ll know how stressful it is but Lee did everything he could to get the data back and worked in both a professional and timely manner from the the very first point of contact over the telephone until receiving all of my data back. He has been quite simply amazing. Lee kept me informed with every step of the process. From packing it up to post it to the lab and getting it back to the centre. The service was personalised, friendly and genuine.I can truly say he went above and beyond.Thank you so much Lee.
Lauren Applebee
09:39 03 Jun 21
Lee was great and fixed my PC very quickly, 10/10 - Thanks..!
13:51 27 May 21
Lee was extremely helpful. He identified the problem quickly and was even faster in finding a solution. Definitely recommend.
David Marcus
16:36 28 Apr 21
Good advice at a good price.
Nigel Dickinson
10:00 12 Apr 21
Lee was great from start to finish. Helped fix my pc that was unable to switch on and fully built the pc again with new parts and solved a further issue. First class service and would highly recommend!
Laurent Govindassamy
22:17 10 Apr 21
Brilliant service, good price, very friendly and professional, and trusted! Would definitely recommend
Halleb Bonner
15:18 07 Apr 21
Lee was first class, I sent and email and he had called within minutes and he know exactly what was wrong and fixed it in a trice. I would have no hesitation in recommending onlTek Solutions Limited. I promise you, you will not be disappointed
Mandee Morris
14:02 31 Mar 21
Health check done remotely. Excellent service and without hesitation would use again. Highly recommend. Thanks Leigh.
17:32 29 Mar 21
Lee was very accommodating and persistent with my laptop situation. My original laptop wasn't working and we went through a couple other options to which now I have a different brand which is better and more reliable. Thank you Lee for all your hard work and time spent trying to first fix my original one, then finding a replacement for me, which I'm using to write this review :)
Nicole O Scott
15:47 29 Mar 21
I am a tech geek and I can get around Windows but Networking is a whole different thing. When I had a problem connecting computers I was helpless. Lee, jumped on the computers remotely and although at first it seemed complicated, it didn;t take him too long to work out a solution. Everything is now working as I needed. I would definitely come back to Onitek when the next inevitable problem arises.
howard levine
13:57 25 Mar 21
very professional, polite and helpful. thankyou very much lee
steve hucks
18:10 17 Mar 21
Awesome tech support and services at reasonable prices. I highly recommend them.
Victoria Billings
21:59 28 Feb 21
Lee was great - extremely professional and knowledgable. Will definitely be using him again
Marc Southern
13:18 25 Feb 21
Very honest, timely and helpful
Danny Rosenberg
16:11 17 Feb 21
Superb service, friendly helpful advice, great communication and very knowledgeable.Lee was fantastic to deal with on all levels, really delighted with the work carried out. Thank you!
amanda rose
12:58 16 Feb 21
They sorted out a hardware issue for me and recently a remote repair of a windows headache. Now I have super fast computer and I'm not worried it's going to randomly die. It was easy and hassle free.
Alex Lynn
15:05 09 Feb 21
Lee professionalism and easy manner are an added bonus to his knowledge and considerable ability. Look no further. We highly recommend him.
beverley crowne
21:47 06 Feb 21
I have used onitek a few times now and they have always fixed the issues quickly and at a very reasonable price. I find Lee to be very knowledgeable, friendly and efficient. He has upgraded and repaired an old laptop for me which is now running faster than it did when I bought it, he has custom built me a PC which runs intensive graphic packages with ease and and edits large files in seconds that none of my previous computers could even open. I had an old computer sitting at home for twenty years and Lee found a lot of old pictures and files that I had forgotten about and moved them onto my new computer for me and into Google so that I don't lose them. He has also sped up my internet and expanded the wireless range of it into rooms of the house that previously had no coverage. The coverage is so good now, I can even use my laptop at the far end of the garden and still get a good signal. II have no hesitation in recommending Lee for all technical related issues.
Barry Mauser
00:25 29 Jan 21
Very satisfied customer. Lee was fab, came in and sorted out our IT issues. will definitely be calling him in future for any IT problems.
Siddika Walji
12:43 22 Jan 21
Lee is fantastic, very reliable, on time and fixes you up quickly. Will totally recommend Lee to anyone
Tuan-Jin Aw
14:53 14 Jan 21
I just wanted to say that Lee gave an excellent and professional service and managed to save all the data I thought I had lost he made my day.. and I highly recommend his services, if anyone has any computer related issues Lee is your man
yitzi posen
21:36 11 Jan 21
So happy to have found Lee. I had a desktop and a laptop that stopped working, Lee upgraded both and transferred my data onto the new faster drives that he fitted and set me up a cloud backup. My old computers are extremely fast and responsive now like new but at a cheaper cost than buying new. He also fixed the WiFi in my house that has been abysmal since I moved here 12 years ago. I now have perfect reception in every room including my lounge which had none at all. He mounted and set up my smart TV, alarm system and video doorbell too. I will be hiring him whenever I need anything technical fixed. I am beyond impressed!
Sidney Levy
14:25 27 Dec 20
I want to recommend this company to anyone looking for help with their computers or laptops. It was very easy to get in contact, get a quote and book on site repair. Lee is very professional and helpful, he explained everything as he was working. I think the prices are fair and I got good value for my money. I will definitely call him again if I need any IT help.
F. Melcner
11:49 03 Dec 20
Thank you to Lee who fixed my laptop and recovered precious data for me that I thought was lost. Could not be happier with the service, extremely efficient, friendly, honest and competitively priced. Would not hesitate to recommend. Once again, thanks so very much, one very happy customer.
Joanne Collett
19:44 11 Nov 20
Would like to thank Lee for fixing my tablet wen I locked the key pad and cold not get in to the tablet fixed it within 10mins . He did what I handy could not do thank you Lee will recommend you to anyone with a computer problem
Diane Lunt
21:04 13 Oct 20
Very helpful, fixed all problems I had, good availability.
Euan Murray
11:54 05 Oct 20
I would strongly recommend Lee for any computer related issues. He is very methodical in analysing the problem, very inventive in devising a solution, reasonably priced and also very pleasant to deal with
Julian Charles
15:50 30 Sep 20
Very helpful.Speedy service
Martin Pooley
15:10 28 Sep 20
Went to Onitek for computer repair and Lee copied my data from my old broken laptop to a new, faster drive. Now my computer has had all of my old data and settings restored and is working even faster than it did when I bought it. I would easily recommend.
Adam Lassiter
14:21 23 Sep 20
It was clear that as a small company we were in a mess with our computer system which Lee resolved professionally and quickly so glad we contacted him and its a comfort to know that he is able to monitor our computers 24/7
Dale Reynolds
08:43 10 Sep 20
Very knowledgeable and personable. Cleared up problems unnoticed by other professionals
craig maxwell
11:46 20 Jul 20
I had a very good experience with Lee on Friday. He came over to my house within 10 minutes of me calling him to make an appointment, and fixed the issue with my laptop very quickly. He is reasonably priced, helpful and professional. I would definitely use him again.
Nadine Margolis
14:57 13 Jul 20

Bronze Support

The entry level option. With telephone and email support. This level is perfect for small home office businesses,


This package suits medium sized business needs. In addition to telephone and email support, we also give you up to 4 hrs remote support.

GolD Support

With telephone, email support and remote support for up to 6 hours per month, and up to 2 on-site call outs.

Choose the perfect plan

Technical Support. We’ve got you covered

We offer technical support dedicated to keeping you as our focus. We understand that having support on hand to resolve problems quickly and efficiently is key to your productivity and success. That is why we offer the kind of expert support that can be relied upon to ensure that you have your needs met every step of the way. Our technical support packages cover all of your IT systems. From printers to servers and everything in between.


Per month


Per month


Per month

*Silver Support: Remote support Incrementally for up to 4 hours per month
Gold Support: Remote support for up to 6 hours per month – 2 on site support visits per month when needed

We also offer a fully tailored custom package for your needs, depending on how much equipment you would like covered. We will agree a very reasonable and competitive price. To arrange a meeting / audit give us a call or send us a message